A few Kalypso issues
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Hi all- A pair of issues to ask you about
1) We're running HD Kalypsos, 11.1.1, and we've had continuous stillstore issues from the start (v9.0). We save stills, and they show up on the menu screen after they are saved, but disappear when exiting the stillstore menu and then returning. You save still #100, then you go back to get it and it's gone. If it's already playing in a still channel you can see it, but the still number doesn't show up in the playout channel's display. We can, however, put the still channels in preset and browse using "Prev event" and "Next Event" and see all of the still #s that we've saved. I've tried changing directories, resetting, etc., and nothing seems to consistently solve the problem. Anyone else?
2)Recently we've had one of our Kalypsos suddenly lock up, outputs go to didital hash (green stuff), AUX panel reset, lose frame coms, etc., for no reason at all (this happened on two occastions). It basically goes through the same events that it would if you reset the frame (yet nobody had reset it). My thought is that the frame card needs to be reseated, the power supply is sketchy, maybe one of the fans is sketchy (causing too much heat and the frame to act funny), or maybe it's something else. Got any ideas?
Thanks in advance!
Tom
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