Follow-up on the Kalypso locked register mentioned earlier in this post: Mark Helman was in today, and was able to copy another register into the locked register, thus, freeing the locked register. Another option is to clear the NV ram (as Bob mentioned earlier in this post). I'm not quite sure what causes this "lock" to happen, so the timing of this (happening right around the time we upgraded to 12.0) could just be timing. Thank you for the help, guys! Matt

Great suggestions, Bob...I'll give it a shot tonight. If not, Mark Helman is coming in next week...I'll see if he has any ideas, and if so, I'll post 'em here.

If all else fails, try draining the RAM - but just for the E-MEM area. Hopefully your truck EIC won't have a cow about doing just that part of the drain. To drain the RAM, (have your EIC) reboot the frame in position 1. Then close or minimize the Kalypso menu. Double click on the Kalypso Install Icon. Select Drain NV RAM. De-select everything except the E-MEM. Click Start. When it finishes, put the frame switch back into position 0 & reboot the frame. Close the Install menu & re-open the Kalypso Menu. The check the "offending" register (81, wasn't it?) If it's still locked then it's a software problem - let me know & I'll pass it on to GV Engineering (or contact GV Customer Service). Try re-loading JUST your register. Now check to see if it's locked. If it is, then it's your E-MEM. Alternatively, I thought that there's a choice in the register ops menu to allow erasure of even locked registers (with a confirmation, of course). I know that I had talked about being able to do this with the GV software guys, but I don't remember if it got implemented yet. If it is in there, this may also help to solve your problem...you could erase just register 81 & then re-build it & re-save it, or just load your 81 on top of it. Again, if it comes up locked after you re-load, then it's your E-MEM.

I've used the register ops menu to try to unlock the ones in question (reg 05, 07, 08), and nothing happens. I'll try checking on 300 mode next time I'm on the truck. Thanks Bob

I haven't seen your register in question yet while doing testing at GVG. Version 12 allows you to do register operations through the menu. Go into the E-MEM / Register Ops menu & call up your register 81. Using the menu, you can call up individual levels to see if there's a lock on any level, which would show up as a lock on the Master. And you can enable all levels, then specify either a single register, a group of registers, or all registers & then do an unlock which should unlock everything everywhere. If there's still a problem, then it sounds like it's time for a GV customer service call. Just as a thought, check to see that you aren't running in 300 mode, where a seemingly unrelated register may force a locked condition on the master.

I am having the same problem, here in Portland... ver 12 upgrade! Let me know what you find out.

Jeremy...I ended-up sending the e-mem register in question to the engineering guys at GVG, but I haven't heard back yet. I'm glad to hear that you ran into this, too...at least I know that it isn't just us.

I ran into this problem again last week, and my fix didn't work this time...no matter how often I tried. It was a simple 4 camera college BBall game, so I moved my timelines to Bank 1. Any help?

We've been running 12.0 for a little while.... no issues.... yet! Great upgrades for the HD version! I haven't worked on the classic SD, but I'll be on one next week with 12.0, so I'll try to give it a workout.

Brad and Jeremy...thank you for the help. I'll give the lock/unlock idea a shot (without auto recall)...sounds like we might have a sublevel locked some place, now that you mention it. As far as v12 goes, Grass Valley had a technician come into our facility for the last few days just to make sure that everything was OK on our new Kalypso, and among the changes, he upgraded us to 12.0. I started a list of a few minor things that I found since the upgrade, and he was going to bring them back for the software guys to look at...not to say that the advancements in the e-mem menu and the still store menu aren't good! I hope that I'm not putting words in Bob Ennis' mouth, but I had recently worked in a truck where one of the EICs had just done a few shows with Bob, and one of the "words to the wise" that Bob shared (as it was related to me) was the strong suggestion not to take software x.0.0 -- EVER! Still, I see some pretty strong gains in v12... Again, thank you for the help, and I'll let you know how I make out! Matt

Matt I don't run v12 yet, but my first thoughts would be to select each E-Mem level separately, and do the "Lock" / "Unlock" 2 or three times (leaving it unlocked, of course) for each of the levels. A similar thing happened to me a few years ago; I think it was caused by having a sublevel locked. [quote="Matt Saplin"]... I tried to recall the register (to see what was there), and nothing recalled (seems that nothing is delegated in that register)...[/quote] Make sure when you are "checking" in this way that you don't have [Auto Recall] selected in the Master E-Mem. Instead, turn it off, and press [Sel All] so every level will be recalled (regardless of whether it's in the Auto Recall list). The Timeline menu should then indicate if there are any keyframes in an effect. brad

I ran into this the other day. Not sure if it's the correct way, but it worked. Enable all levels for recall, and turn off Auto Recall. Call up the register that is locked, hit the Bank/Up Arrow key, then the Lock/Learn key. This should unlock the register. Jeremy