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Kayak HD RAM Recorder

5 replies [Last post]
Chris Boden
Chris Boden's picture
User offline. Last seen 10 years 36 weeks ago. Offline
Joined: 24 Sep 2005

Hi!

I'm using a Kayak HD in the Studio the last days. Whenever I try to copy a recorded clip to a USB-device, all available clips get lost out of the RAM Recorder and even the copied file on the USB is unusable.
The way I've chosen is to use the the panel with its USB port and not the sidepanel software, but that doesn't work either.

The problem which made me think about creating a backup of a small loop on my USB was, that the mainframe loses the clip over night without anybody switching the machine off. Now I'm thinking about a software bug because the "USB-way" doesn't work, too. (And I really don't want to record and edit the loop every morning!!!)

Does anybody have an idea?

Chris
Cologne, Germany

Jochen Huegel
User offline. Last seen 1 year 44 weeks ago. Offline
Joined: 23 Sep 2005
Hi Chris thanks for the info.... Jochen
Chris Boden
Chris Boden's picture
User offline. Last seen 10 years 36 weeks ago. Offline
Joined: 24 Sep 2005
Hi Jochen! Well, a few weeks passed by and I wanted to tell you that the RAM Recorder works properly after we installed the new software version! Chris
Jochen Huegel
User offline. Last seen 1 year 44 weeks ago. Offline
Joined: 23 Sep 2005
Hi Chris, Yes, it's me. Well it is a US Forum, and I believe it looks not so good to talk in german. So regarding you problem, I would suggest to do a Software Update to 6.9.1_5. Best regrads Jochen
Chris Boden
Chris Boden's picture
User offline. Last seen 10 years 36 weeks ago. Offline
Joined: 24 Sep 2005
Hello Jochen! We are using the following software versions: E-Box: DS0900.690.7 Panel: DS0800.690.7 Somehow funny that we communicate in English, because you were in our company introducing us into our new Kayak, weren't you? Chris
Jochen Huegel
User offline. Last seen 1 year 44 weeks ago. Offline
Joined: 23 Sep 2005
Hi Chris, what Software Version are you using? Best regards Jochen