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Ross Synergy fun...

5 replies [Last post]
Sun, 04/12/2009 - 09:13
Matt Saplin
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 29 Oct 2005

Was punching on a Ross Synergy 2 running 17.11a software yesterday, when I experienced the pain of a partial lock-up.

I looked up at ME-1 where I was using 'squeeze & tease' and had an internal SS keyed over a replay machine, to see that suddenly the still was aliased. I tried to recall another still, but that didn't work. Also tried to reposition the still using the S&T DVE, but that wouldn't work either, and running a timeline sequence in that ME failed, too. At this point, I was pretty certain that either the ME-1 card or the squeeze and tease card needed to be reset, but the EIC did a reset on my panel ... the problem in ME-1 persisted, and now all of my DSK's sources had defaulted to the first 6 physical inputs to the switcher (cameras).

I figured-out that ME-2 e-mems (really P/P in this case) will recall your DSK inputs (that's a good thing, as there is no way to continue switching while you're in the "set-up" menu, looking at your input BNCs and what's assigned to your DSKs). Also, my problem in ME-1 seemed to clear itself after about 30 to 45 minutes ... the still that was there suddenly went away, and I had control of the S&T engine again, unfortunately, all of the macros (custom controls) that I programmed started acting erratically, and not achieving the same result each time (this was on both MEs).

SO, my question is ... is there a way to do a reset on an ME card without resetting the whole switcher? In the end, a full reboot was needed, and all of the problems went away.

I later found out that there is no power conditioner or UPS in the facility. I'm thinking that the failure I observed was probably related...

Matt

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Mon, 04/13/2009 - 18:55
#1
Brian Ford
User offline. Last seen 14 years 24 weeks ago. Offline
Joined: 19 Aug 2005
Hey Matt, I'm just glad to see some other Synergy users in the forums.. I read these forums almost every day but don't get to post much because the majority here seems to be grass/sony users.. Its good to pick up tips from them though as most things are transferable from one switcher to another, you just need to learn the subtle differences. To answer your question.. I work around Ontario, Canada mostly doing local and university sports; hockey, baseball, etc.. Theres a couple pics of the truck with the new Vision panel in it here:
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Mon, 04/13/2009 - 10:24
#2
Matt Saplin
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 29 Oct 2005
Les ... I appreciate the help! It will probably be a few months before I see the Synergy again, but I'm putting all of these tips into my notes for next time. Everything that I've learned from you and Brian would have saved me a lot of trouble on Saturday, so that's why I think it's important for me to check this stuff out ... whether it helps me, or some other TD, it's time well spent. I have a few other questions, but I'll start another thread for those... Thanks again, Matt
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Mon, 04/13/2009 - 09:43
#3
Les
User offline. Last seen 9 years 45 weeks ago. Offline
Joined: 24 Oct 2006
Matt, When you lock the DSKs it is saved in the Installation settings. So when you do your source assigns like Brian explained then you need to make sure you go into the installation menu under the DSK menu. Before you lock each DSK source button make sure you press the "Grab DSKs Button" otherwise you will lock the switcher to "original sources". If you were then to do the ALL-ALL you will reset the DSKs to the sources as they were prior to the lock. Now you will be stuck having to go back in unlock the the DSKs and then reassign them. So just make sure you Grab then lock!
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Sun, 04/12/2009 - 11:45
#4
Matt Saplin
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 29 Oct 2005
Thank you, Brian ... I appreciate the short-cuts and background on the Synergy, as I don't get to see it very often, maybe only 7 or 8 times a year at most. [quote="Brian Ford"]You can do a soft reset of a single M/E or the whole switcher using combinations of button pushes in the global memory area. If you hold the STORE ALL and RECALL ALL buttons simultaneously, it will reset the whole switcher. If you hold the STORE ME-1 and RECALL ME-1 it will only reset ME-1, and so on for the other MEs. Only resets the software so it may or may not have fixed your issue.[/quote] This is what the EIC did, the ALL and ALL buttons ... good to know that it works on the ME level, too. I'll add this to my notes for next time. [quote="Brian Ford"]As for the DSKs theres a couple different thing you can do. If the DSKs are not locked then you can change the source that is feeding them by holding down the DSK SOURCE buttons and choosing the key source on the PST bus. Usually I will lock the first two DSKs to be my two CGs. This can be done in the Installation menu (and you're right while in this menu you can't continue switching). Once the CGs are locked to the DSKs, resetting or rebooting will not clear those, nor will doing memory recalls, etc..[/quote] Thanks for the DSK tips, too ... I didn't know that you could assign your keyers by using the PST bus, that's very handy. Next time I'm there, I will lock the inputs to the DSK as far as CG-1 and CG-2 go. Is that something that will be maintained in the 'personality' file? Good luck on the Vision ... I haven't seen one of these in action yet, but am interested to do so! Where do you do most of your work?
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Sun, 04/12/2009 - 10:41
#5
Brian Ford
User offline. Last seen 14 years 24 weeks ago. Offline
Joined: 19 Aug 2005
You can do a soft reset of a single M/E or the whole switcher using combinations of button pushes in the global memory area. If you hold the STORE ALL and RECALL ALL buttons simultaneously, it will reset the whole switcher. If you hold the STORE ME-1 and RECALL ME-1 it will only reset ME-1, and so on for the other MEs. Only resets the software so it may or may not have fixed your issue. As for the DSKs theres a couple different thing you can do. If the DSKs are not locked then you can change the source that is feeding them by holding down the DSK SOURCE buttons and choosing the key source on the PST bus. Usually I will lock the first two DSKs to be my two CGs. This can be done in the Installation menu (and you're right while in this menu you can't continue switching). Once the CGs are locked to the DSKs, resetting or rebooting will not clear those, nor will doing memory recalls, etc.. The truck I work in has since upgraded to a Ross Vision switcher and it is way nicer.. The DSKs have an actual key bus now so selecting sources is just like on the upstream keyers. Not to mention there are more of them now. :)
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